Made at 94 sent us a personalised holiday plaque to review!
Who are made at 94?
A family run business, Sam, Kevin and their children, started Made at 94 back in 2013, after Kevin gave up his career as head of P.E. and the family moved to Brighton.
Starting the business selling a single Red 10cm Wooden Heart which Sam wrote the words ‘I Love You’ onto, soon orders were flying in-and the couple then began to design and hand-make wooden gifts.
We chose to receive a holiday countdown plaque, as we’re soon having our first family holiday.
The plaque is beautiful. You can clearly see the work that has gone into it-the detail and little ribbon finish the product off beautifully.
Priced between £7.99 and £12.99 (dependent on size and finish)-these plaques are well worth the money!
This is actually the second plaque I received, as unfortunately the first had a spelling mistake.
The issue was rectified eventually, and a new one sent.
Unfortunately I’ve had to update this blog post-so that prospective customers are made aware of Made at 94’s customer service issues.
The above issue with the misspelling of the personalisation was rectified, once I’d been asked, not only to not mention it in this review, but when I’d also had to ask for an apology.
I did let that go, as the product that was finally sent, and all other products are really well made and a great price.
However, the customer service from this company is terrible.
After speaking with other reviewers, who have had the same issue, I decided I would forewarn others who may want to shop with this company.
Rudeness and sarcasm, are the two main things that let this company down. If you can ignore that, then the products are its selling point-I would just not expect too much with regards to their customer service.
To see products Made at 94 have, head over to their website HERE.
To see my other product reviews-head over to my website-HERE!